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DHL centre taps into Asian e-commerce boom

DHL centre taps into Asian e-commerce boom dhl.com

DHL eCommerce has extended its global fulfilment centre network with a new facility in Hong Kong. It will cater to the growing demand for cross-border services in Asia Pacific particularly from greater China and will allow online sellers to move their goods closer to their end customers and speed up delivery.

DHL already operates similar centres in the US, Mexico, India, Europe and Australia. 

DHL eCommerce’s managing director for greater China, Zhi Zheng, said the new centre would tap into a market that is expected to grow to US$1 trillion by 2020. He said: “Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them shopping on their website."

The Fulfillment Center is located within DHL Supply Chain's 1m sq ft Interlink operation, and offers inbound freight, inventory and last-mile delivery services. Customs and other regulations are often a major hurdle for cross-border traders in China, and the new centre aims to minimise the risks by providing flexible warehousing close to the consumer.

DHL eCommerce Asia Pacific chief executive, Malcolm Monteiro, said the new facility would simplify inventory management and last-mile delivery for retailers. It has been designed for integration with a range of popular marketplaces and webshop platforms and all services operate on a pay-per use model with no capital or fixed costs.